Patient Service Representative – Liaison
Lisa is an experienced and knowledgeable Patient Advocate with more than 23 years medical experience. Eighteen of the twenty-three years’ experience has been here at Arkansas Plastic Surgery. Lisa’s role as Arkansas Plastic Surgery Patient Service Representative (PSR) is to provide “Extraordinary Care” to patients and customers through friendly, caring, courteous, and professional services. Lisa, who is a successful PSR will become your advocate and work hard to facilitate resolution to your account by working with your insurance company in the payment for services that have been provided. Lisa uses her valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following policies and procedures to minimize uncollectable accounts processed by your insurance company. Lisa’s responsibility as Arkansas Plastic Surgery Patient Service Representative truly makes a difference in the lives of many on a daily basis.